Category Archives: The Consumption Gap

“We’re Here When You’re Ready”: Rethinking Follow-Up in the Age of the Consumption Gap

Marketers love immediacy. It’s like the Vince McMahon meme. Real-time engagement? Immediate signals? Instant follow-ups? Sign me up! And yet, all of this happens so…infrequently that we shouldn’t ever come to expect it. Ever!  Alas, we are all guilty here.  Patience is a Four-Letter Word The general feeling about the human population today is that […]